Joseph Zikusooka ~ Zik

A software engineer specializing in open source technologies | Very experienced in building and configuring UNIX/Linux systems and servers. Passionate about developing software applications and hardware for the smart home | Currently serving as the CEO of Jambula Labs and the project leader at JambulaTV, a smart home automation and entertainment platform - | This blog focuses on the following areas: Linux How-Tos and Tutorials ::: IT Security News ::: Free and Libre Open Source Software ::: Smart Home Software ::: Digital Innovations in East Africa |

Month: March 2012

UTL 3G – A painful experience

I’ve recently been testing 3G-based Internet access provided by Uganda Telecom. The test locations were in the Northern suburbs of Kampala. My experience with this connection type was not a good one. Here is why.

Depending on your location, the 3G signal is very weak. Typical strengths range anywhere form 0 to 19%.
The 3G signal seems to degrade through out the day and by 1 pm, the signal goes off. I was able to get the assistance of an engineer, when ever that was the case, however, after 7pm the connection would fail completely.

The Internet connection when successful is painfully slow. So much slow that it feels like your are using a GPRS/2G connection.

I’ve been told that this service by UTL will improve in the future, but for now, I would discourage anyone who wants to use a mobile 3G connection from this ISP.

While the UTL service is unlimited per month and at a competitive rate of 80,000/= (Uganda shillings), it is not worth the trouble.

Save your self the trouble and look at alternatives like Orange Uganda. Next I will see how the service from Orange and the other providers is like.

If yoou have any experience with UTL, and other ISPs, please share your experience in the comments below.

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